Credit Control Officer - SmarTone Telecommunications Limited

SmarTone is constantly breaking new ground in the converging world of communications and media. As a market leader, we are committed to delivering unbeatable customer experiences that truly enrich lives. To do this, we need passionate, energetic and pro-active people like you. If you share our way of thinking, we would like to hear from you.


Handle customer accounts with abnormal usage patterns, such as
  •     Usage confirmation and verification
  •     Negotiate with customer for an early payment

Take appropriate dunning action against high usage / overdue accounts and update system

Handle customer enquires in related to billing / payment matters
  •     Work closely with internal counterparts
  •     Follow up and follow through for responsible cases
Compile monthly report


Form 5 or above

Fresh graduates with less experience but with interest in Telecommunication industry will be considered

Have working experience in customer services or credit control fields is welcome

Be sensible and knowledgeable on managing various kinds of customers

Good communication skill in written and spoken English and Chinese

Good PC knowledge in MS Excel & Word

Shift duty is required

Interested parties please apply with full resume stating present and expected salary to the following e-mail : OR by fax : 28816405

All data supplied will be kept in strict confidence and used for employment related purpose.

Only short-listed candidates will be contacted.